Easy Returns
Hassle-Free Experience
At Spellbound Moon, your satisfaction is our top priority. If you're not completely happy with your purchase, you may return items within 30 days for a full refund or exchange. Please ensure that the items are unused and in their original packaging to qualify for a return. We appreciate your understanding that certain products may be exempt from returns for health reasons, including opened herbs and crystals.
Steps for Return Process
1. Contact our customer service to initiate a return. We will provide you with a return authorization code. 2. Pack the items securely with the code included. 3. Ship the package via a traceable carrier. We suggest using a service that provides tracking to ensure your return arrives safely.
Refund Processing Timeline
Refunds are typically processed within 5-7 business days after we receive your returned items.